jaya 777 Privacy
Policy

jaya 777 collects personal data from players only to the extent necessary to operate our platform, verify identity, process transactions, and comply with applicable anti-money laundering and player protection obligations. The categories of personal data we may collect are as follows:

Registration and Account Data

When you create a jaya 777 account, we collect the information you provide during registration. This includes your full legal name, date of birth, email address, mobile phone number, and any username or display name you choose. This information is required to establish and maintain your account and to verify that you meet the minimum age requirement of 18 years.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, jaya 777 may request documentary evidence of your identity and address. This may include scanned copies or photographs of a valid national identity card (NID), passport, driving licence, or similar government-issued document. We may also request proof of address in the form of a recent utility bill or bank statement, and proof of payment method ownership.

Financial and Transaction Data

To process deposits and withdrawals, jaya 777 collects the details of the payment methods you use, including mobile banking account numbers for bKash, Nagad, Rocket, and Upay, and card details (card type, last four digits, expiry date) for Visa and Mastercard transactions. Full card numbers and mobile banking PINs are never stored on jaya 777 systems. Transaction history — including deposit amounts, withdrawal amounts, dates, and statuses — is retained for regulatory compliance purposes.

Gameplay and Betting Data

jaya 777 records data related to your gaming and betting activity on the platform. This includes game sessions played, bet amounts, game outcomes, sports betting selections, wagering history, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and improving our service offering.

Technical and Device Data

When you access the jaya 777 platform, we automatically collect certain technical data about your device and connection. This includes your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation.

Communications Data

If you contact the jaya 777 support team via live chat, email, or any other channel, we retain records of those communications. This includes the content of messages, timestamps, and the outcome of any support interactions. These records are retained to ensure service quality and to resolve any future disputes that may arise.

jaya 777 processes your personal data only for specific, documented purposes and on the basis of one or more lawful grounds. The primary purposes for which we use your data are described below:

jaya 777 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis for the additional processing.

jaya 777 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. However, in order to deliver our services effectively and comply with applicable regulations, we do share certain data with a limited set of trusted third-party partners and service providers in the following circumstances:

• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment service provider receives the transaction data necessary to process the payment. Each payment partner operates under its own privacy and security policies, which we encourage you to review.
• Identity verification providers: jaya 777 may engage specialist KYC and identity verification service providers to assist with document verification. These providers process your identity documents solely for verification purposes and are bound by strict confidentiality agreements.
• Game software providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive limited technical data (such as a session token or anonymised player ID) to deliver their game content via the jaya 777 platform. These providers do not receive your full personal profile.
• IT and hosting infrastructure: jaya 777 uses cloud-based hosting and infrastructure providers to operate its platform. These providers may process data on our behalf as data processors, subject to data processing agreements that impose strict security and confidentiality obligations.
• Anti-fraud and security services: We may share technical data and transaction patterns with specialist anti-fraud and risk management services to detect and prevent fraudulent activity on the platform.
• Regulatory and law enforcement authorities: jaya 777 may be required to disclose personal data to competent regulatory authorities, law enforcement agencies, or courts in response to lawful requests, court orders, or regulatory investigations. We will not disclose more data than is legally required in any such circumstances.

All third parties with whom jaya 777 shares personal data are contractually required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards. We review our third-party data sharing arrangements regularly and update them as our service partnerships evolve.

jaya 777 uses cookies and similar tracking technologies to deliver, secure, and improve the platform experience. A cookie is a small text file placed on your device by a website server when you visit. Cookies help us recognise your browser on subsequent visits, maintain your login session, remember your preferences, and analyse how you use the platform.

Types of Cookies We Use

• Strictly necessary cookies: These cookies are essential for the jaya 777 platform to function. They enable core features such as session management, secure login, and navigation between pages. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred language, currency display, and game view settings — so that you do not need to re-configure them on every visit.
• Analytics cookies: jaya 777 uses anonymised analytics data to understand how players navigate the platform, which sections are most visited, and where technical issues occur. This data is aggregated and does not identify individual players.
• Security cookies: Certain cookies are used specifically to detect and prevent fraudulent activity, bot access, and unusual session behaviour. These cookies form part of our fraud detection infrastructure and are critical to maintaining platform integrity.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, restrict which websites can set cookies, and receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will affect the functionality of the jaya 777 platform and may prevent you from accessing certain features, including secure account login.

Refer to your browser's help documentation for specific instructions on managing cookie settings. Commonly used browsers include Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari — each provides granular cookie management tools in their privacy settings sections.

jaya 777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes the following measures:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the jaya 777 platform is encrypted using TLS 1.2 or higher. The presence of a valid SSL certificate is indicated by the padlock icon in your browser's address bar.
• Data encryption at rest: Sensitive personal data, including identity documents and financial records, is encrypted in storage using industry-standard encryption algorithms. Encryption keys are managed through a dedicated key management system separate from the encrypted data stores.
• Access controls: Access to personal data within jaya 777's systems is restricted on a strict need-to-know basis. Staff access is governed by role-based access controls, and all access events are logged for audit purposes.
• Penetration testing: jaya 777's platform infrastructure undergoes regular security assessments, including penetration testing by independent security professionals, to identify and remediate vulnerabilities before they can be exploited.
• Incident response: jaya 777 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to players, affected individuals will be notified without undue delay and the incident will be reported to relevant authorities as required by applicable law.

While jaya 777 applies robust security measures, no internet-based platform can guarantee absolute security against all possible threats. You play an important role in securing your account by keeping your login credentials confidential, using a strong and unique password, and notifying us immediately if you suspect any unauthorised access to your account.

Data Storage Location

jaya 777 stores player data on secure servers. Where data is processed or stored outside of Bangladesh, jaya 777 ensures that the receiving jurisdiction provides an adequate level of data protection, or that appropriate contractual safeguards are in place in accordance with recognised international data transfer standards.

jaya 777 respects your rights as a data subject and is committed to honouring those rights in a timely and transparent manner. As a registered player, you have the following rights in relation to your personal data held by jaya 777:

• Right of access: You have the right to request a copy of the personal data jaya 777 holds about you. We will provide this information in a clear, readable format within 30 days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your account details directly through your account profile page, or contact our support team for assistance.
• Right to erasure: You may request that jaya 777 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other lawful basis for processing exists. Please note that certain data must be retained for regulatory compliance purposes (see the Data Retention section below) and cannot be deleted on request.
• Right to restriction of processing: In certain circumstances, you may request that jaya 777 restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to jaya 777 in a structured, commonly used, machine-readable format, and to request that this data be transferred to another service provider where technically feasible.
• Right to withdraw consent: Where jaya 777 processes your data on the basis of your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
• Right to object: You have the right to object to the processing of your personal data where jaya 777 relies on legitimate interest as its lawful basis. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, please contact the jaya 777 data protection team by emailing [email protected] with the subject line "Privacy Rights Request". We may need to verify your identity before processing your request. All requests will be acknowledged within 5 business days and fulfilled within 30 calendar days.

jaya 777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods generally apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

jaya 777 reviews this Privacy Policy on a regular basis to ensure it accurately reflects our data processing practices and remains aligned with applicable legal requirements. We reserve the right to update or modify this policy at any time. When material changes are made to this Privacy Policy, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the jaya 777 platform for a reasonable period following the update.

The version number and effective date at the top of this page indicate the current version. Players are encouraged to review the Privacy Policy periodically to stay informed of any changes. Your continued use of the jaya 777 platform following notification of a material change constitutes your acceptance of the updated Privacy Policy.

How to Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, about how jaya 777 handles your personal data, or if you wish to exercise any of your privacy rights, please contact our support team using the details below:

• Email: [email protected] (subject line: "Privacy Enquiry" or "Privacy Rights Request")
• Live Chat: Available 24/7 through the jaya 777 platform support widget
• Response time: All privacy-related enquiries will be acknowledged within 5 business days

jaya 777 is committed to resolving all privacy concerns directly and transparently. We take every complaint seriously and will work with you to reach a satisfactory resolution. This Privacy Policy is effective from 1 January 2026 and governs all data processing activities conducted by jaya 777 in connection with the jaya-777.im platform from that date.